Bio:

"We can imbue technology with our hopes and dreams for a future focused on bettering humanity. We just need to understand what we are optimizing for and why." - Dr. Natalie

My career has been focused on the intersection of human potential and technology, where technology is in service to humanity.

In the vendor, PE, and analyst roles, I am experienced business development and sales leader focused on consultative and value-based selling, strategic partnerships, problem-solving, and sales management of CCaaS, CRM, Contact Center, Customer/Employee Experience, Cloud, AI and Robotics..

For brands, my focus is on Customer/Employee experience strategy, planning, goal setting, metrics, execution, results, training, education, and motivation of teams to reduce quiet quitting as well as choosing the right software

I'm deeply committed to inclusion and diversity. Voted top 250 Most Influential Women & Top 50 Customer Service Professionals

Keynote speaker: Singularity University Global Summit, Dreamforce, Openworld, AMA, Forrester, Gartner CRM, and guest on 100's of podcasts and webinars...